Shipping & Returns

The dispatch takes place as package by letter post, DHL/Deutsche Post AG, UPS or shipping company.
Apart from correspondences all transmissions on-line can be after-pursued (on-line Tracking)

(1) correspondences/consignments of goods:
Ability only up to a commodity value by 20 euros and with not fragile item to be offered. This option is not in the order handling for order cannot delivery by letter post be dispatched.

(2) package endings:
Package endings can be set alternatively by UPS or DHL/Deutsche Post AG.
UPS supplies reliably from Monday to Friday - UPS undertakes 2 setting tests and sets also after date arrangement.
UPS does not supply at luggage act ions.
DHL/Deutsche Post AG places packages on Mondays to Saturday. You should not be able to be at home you the package with your post office branch or agency to fetch.
DHL/Deutsche Post AG supplies without restriction luggage act ions.
We reserve ourselves to modify the carrier if necessary if this accelerates the dispatch process.

(3) shipping company transmissions:
Shipping company transmissions are dispatched over VTL (www.vtl.de). VTL is a shipping company network.
Shipping company transmissions announced before the delivery, please always indicate it a valid telephone number. There is only a free delivery test. Deliveries take place on Mondays until Fridays.

(4) product-dependent freight charges are specified with the article. With combination you get of different forwarding expenses and multi-package endings the actual freight charges in the order handling before mailing the order indicated. Outside of Germany the actual freight charges are weight dependent.

Please note that if necessary on other market places (e.g. ebay, Amazon, Azubo, Yatego, etc.) different regulations can be valid. Forwarding expenses indicated there are valid. The automatic combination of purchases on different market places is unfortunately not possible for technical reasons. We ask for your understanding.