Shipping & Returns

Supply and forwarding expenses

The dispatch takes place as package by letter post, DHL/Deutsche Post AG, UPS or shipping company.
Apart from correspondences all transmissions on-line can be after-pursued (on-line Tracking)

  Country Forwarding expenses
Cash on delivery costs [BAR] Running time
DE Germany
Letter post (1) 2.75 euros
Package (2) DHL/DP from 5.50 euros (4)
Package (2) UPS from 5.50 euros (4)
Shipping company (3) from 50 euros (4)
not avaliable 1-2 days
8 euros + 2 euros 1-2 days
8 euros 1-2 working-days
4% of the order value 1-2 working-days
At Austria
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) from 79 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 3-4 working-days
FR France
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) from 85 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
UK United Kingdom
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) from 85 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
NL Nederland
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) from 50 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
Fuel element Belgique
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) from 50 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
LU Luxembourg
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) from 50 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
IT Espana
Letter post (1) 5.50 euros
Package (2) DHL/DP from 20 euros (4)
Package (2) UPS mainland from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
IT Italia
Letter post (1) 5.50 euros
Package (2) DHL/DP from 20 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) from 110 euros (4)
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
CH Switzerland
Letter post (1) 5.50 euros
Package (2) DHL/DP from 19 euros (4)
Package (2) UPS from 45 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
not avaliable 2-3 working-days
not avaliable 4-5 working-days
CZ Česká republika
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
PL Poland
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
DK Denmark
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
SLO Slovenia
Letter post (1) 5.50 euros
Package (2) DHL/DP from 12 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
SF Finland
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
S Sweden
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
BG Bulgaria
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
Ro Romania
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 11 euro (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
EE Estonia
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
  Lithuania
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
  Latvia
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
  Hungary
Letter post (1) 5.50 euros
Package (2) DHL/DP from 13 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
  Portugal
Letter post (1) 5.50 euros
Package (2) DHL/DP from 20 euros (4)
Package (2) UPS only mainland from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
GR Greece
Letter post (1) 5.50 euros
Package (2) DHL/DP from 22 euros (4)
Package (2) UPS from 10 euros (4)
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
13.50 euros 2-3 working-days
not avaliable 4-5 working-days
  Worldwide
Letter post (1) 5.50 euros
Package (2) DHL/DP from 25 euros (4)
Package (2) UPS only on request
Shipping company (3) only on request
not avaliable 2-3 days
not avaliable 2-3 days
not avaliable 2-3 working-days
not avaliable 4-5 working-days

(1) correspondences/consignments of goods:
Ability only up to a commodity value by 20 euros and with not fragile item to be offered. This option is not in the order handling for order cannot delivery by letter post be dispatched.

(2) package endings:
Package endings can be set alternatively by UPS or DHL/Deutsche Post AG.
UPS supplies reliably from Monday to Friday - UPS undertakes 2 setting tests and sets also after date arrangement.
UPS does not supply at luggage act ions.
DHL/Deutsche Post AG places packages on Mondays to Saturday. You should not be able to be at home you the package with your post office branch or agency to fetch.
DHL/Deutsche Post AG supplies without restriction luggage act ions.
We reserve ourselves to modify the carrier if necessary if this accelerates the dispatch process.

(3) shipping company transmissions:
Shipping company transmissions are dispatched over VTL (www.vtl.de). VTL is a shipping company network.
Shipping company transmissions announced before the delivery, please always indicate it a valid telephone number. There is only a free delivery test. Deliveries take place on Mondays until Fridays.

(4) product-dependent freight charges are specified with the article. With combination you get of different forwarding expenses and multi-package endings the actual freight charges in the order handling before mailing the order indicated. Outside of Germany the actual freight charges are weight dependent.

Please note that if necessary on other market places (e.g. ebay, Amazon, Azubo, Yatego, etc.) different regulations can be valid. Forwarding expenses indicated there are valid. The automatic combination of purchases on different market places is unfortunately not possible for technical reasons. We ask for your understanding.

You have the right to return the goods within 14 days.
if the delivery was demaged or if we send not what you order, we carry the complet shipment
in all other cases you carry the shipment.
The goods must be returned in original package, unused and in the same condition as you receive the delivery


We will return your payment within 20 days after receive of the returned goods

Your S-Lifestyle UG Team